Contact IBO Streaming

Obtain IBO Streaming For help with setup, billing, or channel requests, our team is ready to assist you 24/7. WhatsApp or contact us via email.

WhatsApp Support

For immediate assistance, send us a message on WhatsApp to get prompt responses.

Chat on WhatsApp

Live Chat

Chatting is an option when the widget is online. Otherwise, feel free to email us.

Start a Request

Help & Guides

Visit the Installation page for guides on setting up devices and resolving issues.

View Installation

Get in touch

General Inquiry

For inquiries about setup, billing, or service, send us a message.

We’ll reply by email. Typical response: 2–8 hours.

Sales & Billing Assistance

Seek recommendations, adjust plans, or settle payment questions.

We’ll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Select a section for personalized assistance and handy links.

Setup & Installation

Comprehensive guides for setting up Smart TV, Firestick, Android, iOS, MAG, and more.

Billing & Payments

We process invoices, receipts, and payment issues safely using Stripe checkout.

Technical Issues

Questions about buffering, EPG, or the app? We’ll assist in optimizing your configuration.

Channel Requests

Can’t find a channel or region? Inform us, and we’ll verify if it’s accessible.

Account & Activation

We’ll swiftly verify and resend your credentials or activation email if you didn’t receive them.

Apps & Compatibility

Receive expert advice on the top IPTV apps and optimal settings for your device.

Frequently Asked Questions

Find swift solutions to frequently asked questions about support, setup, billing, and devices.

Kindly provide details about your device, app, plan, and a short summary of the issue or request.

Look through your spam/junk folder. If it’s still missing, contact us via WhatsApp It will be resent immediately.

Yes, extra connections can be added as optional features. Contact sales for more information when you reach out.

Go to our Installation page for clear instructions on Firestick and other device setups.

Please check our Refund Policy to understand eligibility, timelines, and the process for submitting a request.

Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.

Use a connection of 30+ Mbps, 5GHz Wi-Fi or Ethernet, turn on hardware acceleration, increase buffer size, and stop other downloads or streams.

To update your playlist and EPG, utilize the refresh/reload feature in your app settings. If required, remove and re-insert your M3U and EPG URLs.

Stripe enables the acceptance of major credit cards.

Certainly, renewal preferences can be managed through your account or by contacting support for guidance.

Our Response Times

  • Priority support: within 1–2 hours
  • Email support: 2–8 hours
  • Technical issues: Promptly