Privacy Policy

Welcome to IBO Streaming. Protecting your personal information and ensuring your privacy is our focus. For any inquiries or concerns about our policy or data handling, please let us know. contact us via WhatsApp.

1. Data We Collect

Your personal data is collected when you voluntarily register for our IPTV service, express interest in our products, or reach out to us.

We collect the personal data listed below:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The data we collect or receive is utilized for the following purposes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

Your data is handled in accordance with the following legal bases:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal information will be kept only as long as needed for the purposes detailed in this privacy policy, unless a longer retention period is legally required or permitted, such as for tax, accounting, or other statutory requirements.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be utilized to access or store data. These are mainly functional cookies essential for the proper operation of the website and client area. We avoid using intrusive tracking cookies for advertising.

6. Third-Party Services

We may disclose your information to third-party vendors, service providers, or agents who provide services for us or act on our behalf and require such data to complete their work. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational safeguards to ensure the security of any personal information we handle. Nonetheless, keep in mind that we cannot assure the internet is entirely secure.

8. Your Data Protection Rights

Depending on where you are located, you could have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To utilize these rights, please contact us via WhatsApp.

9. Children’s Privacy

The service is exclusively for adults 18 years or older. We do not intentionally obtain personal details from minors under 18.

10. Contact Us

For any questions or remarks about this policy, kindly contact us via WhatsApp.